"The Secret Language of Business" Ch 7-13 Summary

I apologize for the odd formatting of these notes. I cannot use the bullets/numbering for the stylistic requirements of this particular entry.

The Secret Language of Business: How to Read Anyone in 3 Seconds or Less (by Kevin Hogan) in a Nutshell [cont'd]


Body Language

I. Body language can be an influential tool or an extension of spontaneity. 


II. Body language affects first impressions 
     A. People take note of clothing, facial expressions, and other factors previously discussed. 


III. You can gain rapport through reflecting the attitude of others, listening to them, and through reciprocating their behaviour. 


IV. Trust is an extension of rapport.


V. Personal perception and interpretation affect behavioural observation. 

"The Secret Language of Business" Ch 1-6 Summary

I apologize for the odd formatting of these notes. I cannot use the bullets/numbering for the stylistic requirements of this particular entry.


The Secret Language of Business: How to Read Anyone in 3 Seconds or Less (by Kevin Hogan) in a Nutshell

This novel centralizes around body language (verbal and nonverbal communication).

Nonverbal communication:
-as implied by the name, it is the exchange of information without words.
-my example: laughing

Verbal communications:
-as you've probably assumed, it is the exchange of information with words.
-my example: "You're hysterical."